Privacy Policy

Last updated: 6 October 2025

This Privacy Policy (“Policy”) describes how ROAMLINX SIA, registration number 40203667489, located in Latvia (“we”, “us”, “our”), collects, uses, and protects your personal data when you visit or use the website roamlinx.com and its subdomains (the “Website”).

1. Introduction

We are committed to protecting your privacy and ensuring transparency regarding the collection and processing of personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Latvian Personal Data Processing Law.

By using our Website, you agree to the terms of this Policy. If you do not agree, please discontinue using the Website.

2. Data Controller

ROAMLINX SIA
Reg. No. 40203667489
Riga, Latvia
Email: contact@roamlinx.com

3. Personal Data We Collect

3.1. Data You Provide:

• Name, surname, company name (if applicable)
• Email address and phone number
• Billing or payment information (if you make purchases)
• Communication history and preferences

3.2. Data Collected Automatically:

• IP address, browser type, device data, and operating system
• Pages visited, duration of visit, and referring URLs
• Cookies and similar tracking technologies (see Cookie Policy)

3.3. Data from Third Parties:

• Analytics providers (e.g., Google Analytics)
• Payment processors (for completed transactions)

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Performance of a contract — to process your orders and payments.
• Consent — for marketing, analytics, and non-essential cookies.
• Legitimate interests — to maintain website security and performance.
• Legal obligations — for accounting and compliance with applicable law.

5. Purpose of Data Use

• To provide and improve our services and website functionality.
• To manage purchases and payments.
• To respond to your requests and communications.
• To analyze site usage and improve user experience.
• To comply with legal and tax requirements.

6. Data Retention

We retain personal data only for as long as necessary for its intended purpose or as required by law:

• Billing and transaction data — 10 years
• Customer support communications — up to 24 months
• Marketing consent data — until consent is withdrawn
• Analytical data — 26 months (Google Analytics default)

7. Data Sharing and International Transfers

We share data only with trusted service providers under strict confidentiality agreements (e.g., hosting providers, analytics, and payment processors). Some partners may operate outside the European Economic Area (EEA); in such cases, we ensure compliance with the GDPR using Standard Contractual Clauses (SCCs) or equivalent safeguards.

8. Data Security

We apply appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption, limited access control, and regular system updates. However, no system is completely secure — we encourage users to maintain safe passwords and devices.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise your rights, please contact us at contact@roamlinx.com. We will respond within 30 days.

10. Cookies and Tracking

We use cookies to ensure proper website operation, analyze traffic, and personalize user experience. You can manage your cookie preferences at any time via the Manage Cookies link in the footer or your browser settings. More details are available in our Cookie Policy.

11. Children’s Privacy

Our Website is not directed toward children under the age of 16. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal data, please contact us and we will delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Updates will be published on this page, and the date of the last update will be indicated above.

13. Governing Law

This Policy shall be governed by and interpreted in accordance with Latvian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Republic of Latvia.

14. Contact

For questions or concerns regarding this Policy, please contact:
ROAMLINX SIA
Email: contact@roamlinx.com